BEP 20 Token List API issue


I have Pro api subscription and i use “Get a list of ‘BEP-20 Token Transfer Events’ by Address” api to get all BEP-20 Token transaction list.
When i use api to fetch transaction list i get this error but when i check on bscscan.com i caan see transaction on BEP 20 list.
is there bscscan block my IP or anything else ??
Can anyone can help me please

bscscan is a separate application and for any issues, please use their contact form and community